Customer care

Our regular business hours : Monday through Saturday from 9 am - 5 pm (GMT+7)


New customer & Info for Orders: 

  • email us at including your order number, name and username.

If you are contacting us outside of customer service hours, please email us at or chat with us during our regular business hours. 

We will answer email queries within 24 hours during working hours. At sale times these timescales may be longer due to increased volume.

Please complete the following information to help us expedite your request: